We want you to shop with confidence. Read below to understand our refund conditions and how we handle disputes.
All sales are generally final due to the instant delivery nature of digital goods. Refunds are considered only in the following cases: duplicate payment, verified non-delivery confirmed by our delivery logs, or a technical defect that prevents use and cannot be resolved through support. Refunds required by applicable law will always be honored. To request a refund, contact us via Discord with your order details before initiating any dispute through your payment provider.